Terms of service

Terms of Service

Effective Date: 02/28/2021

Welcome to Orobi Cybersecurity Solutions. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Orobi Cybersecurity Solutions, operating through orobicyber.com. We provide this website, related content, features, tools, and services to offer information about our cybersecurity, managed IT, consulting, and related business services. Our website is powered by Shopify.

By accessing or using this website or our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.

1. Use of Our Website and Services

By using this website, you represent that you are at least the age of majority in your state or province of residence and that any information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of any account credentials you use on our website and for all activity occurring under your account.

2. Our Services

Orobi Cybersecurity Solutions provides cybersecurity, managed IT, risk assessment, vulnerability management, cloud security, compliance support, email security, endpoint security, and related consulting and technical services.

We make reasonable efforts to ensure that descriptions of our services are accurate. However, we do not warrant that all service descriptions, pricing, availability, or other content on the website are complete, current, or error-free.

3. Orders, Bookings, and Service Requests

Submitting a service inquiry, booking, order, payment, or request through our website constitutes an offer to purchase or engage our services. We reserve the right to accept, reject, modify, or cancel any request or order at our discretion.

An order or service engagement is not final until we confirm acceptance and, where applicable, receive and process payment.

4. Pricing and Billing

All pricing, proposals, retainers, subscriptions, and service fees are subject to change without notice unless otherwise agreed in writing.

You agree to provide current, complete, and accurate billing and payment information. By submitting payment information, you represent that you are authorized to use the selected payment method and that you will pay all applicable charges.

5. Refunds and Cancellations

All purchases are subject to our Refund Policy. Because Orobi Cybersecurity Solutions primarily provides digital, consulting, managed IT, and cybersecurity services, purchases are generally non-refundable once work has started, access has been provided, or services have been scheduled.

For billing concerns, cancellation requests, or refund inquiries, contact us at info@orobicyber.com.

6. No Guarantee of Security Outcomes

While we provide professional cybersecurity and IT services designed to reduce risk and improve security posture, we do not guarantee that any service will prevent all security incidents, cyberattacks, data loss, downtime, or unauthorized access.

Cybersecurity risk can be reduced, but not eliminated. You acknowledge that no security solution is perfect and that outcomes may depend on factors outside our control.

7. Intellectual Property

All website content, including text, graphics, logos, icons, images, page layouts, service descriptions, and branding, is the property of Orobi Cybersecurity Solutions or its licensors and is protected by applicable intellectual property laws.

You may use this website only for lawful, internal, non-commercial purposes related to evaluating or engaging our services. You may not copy, reproduce, republish, distribute, modify, or exploit any website content without our prior written consent.

8. Third-Party Tools and Links

Our website may include access to or references to third-party websites, software, integrations, or tools. We do not control and are not responsible for the content, policies, availability, or practices of any third-party services.

Your use of third-party services is at your own risk and subject to the terms and policies of those providers.

9. Relationship with Shopify

Our website is powered by Shopify, which enables us to provide certain website and ecommerce functionality. However, any services, purchases, or engagements made through this website are made directly with Orobi Cybersecurity Solutions, not Shopify.

To the fullest extent permitted by law, Shopify is not responsible for any aspect of transactions or services between you and Orobi Cybersecurity Solutions.

10. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.

11. Feedback and Submissions

If you send us suggestions, comments, reviews, ideas, or other feedback, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, and display that feedback for business purposes, unless otherwise agreed in writing.

You represent that any feedback you provide does not violate any third-party rights or applicable law.

12. Errors and Omissions

We reserve the right to correct any typographical errors, inaccuracies, omissions, or outdated information on the website at any time without prior notice, including after a request or order has been submitted.

13. Prohibited Uses

You agree not to use the website or services:

  • for any unlawful purpose;

  • to violate any law or regulation;

  • to infringe on our intellectual property or the rights of others;

  • to upload malicious code, malware, or harmful content;

  • to interfere with the operation or security of the website;

  • to scrape, harvest, crawl, or automate access to the website without authorization;

  • to impersonate any person or entity or submit false information.

We reserve the right to suspend or block access if we believe misuse has occurred.

14. Agent and Automated Access

You may not use bots, scripts, agentic AI tools, scraping tools, or other automated methods to access or interact with this website in violation of our technical restrictions, access controls, or posted requirements.

We reserve the right to limit, block, or restrict automated access at our discretion.

15. Termination

We may suspend or terminate your access to the website or services at any time, without notice, if we believe you have violated these Terms or used the website in a harmful, unlawful, or unauthorized manner.

16. Disclaimer of Warranties

This website and all services, content, and materials made available through it are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Orobi Cybersecurity Solutions disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

17. Limitation of Liability

To the fullest extent permitted by law, Orobi Cybersecurity Solutions and its owners, officers, employees, contractors, affiliates, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill, arising from or related to your use of the website or services.

Our total liability for any claim relating to the website or services will not exceed the amount actually paid by you to us for the specific service giving rise to the claim, if any.

18. Indemnification

You agree to indemnify, defend, and hold harmless Orobi Cybersecurity Solutions and its owners, officers, employees, contractors, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses arising out of your violation of these Terms, misuse of the website, or violation of any law or third-party rights.

19. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms of Service, together with any policies posted on the website, constitute the entire agreement between you and Orobi Cybersecurity Solutions regarding your use of the website.

21. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the website shall be resolved in the appropriate state or federal courts located in Texas.

22. Changes to These Terms

We may update or revise these Terms of Service from time to time by posting the updated version on this page. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

23. Contact Information

Questions about these Terms of Service may be sent to:

Orobi Cybersecurity Solutions
Website: https://orobicyber.com
Email: info@orobicyber.com
Phone: (866) 445-1370